Terms and Conditions N1-casino

This document (“Player Agreement”) contains the terms and conditions that govern all aspects of your use of N1 casino, including any transactions you may complete or attempt to complete using N1 casino. PLEASE READ THIS PLAYER AGREEMENT CAREFULLY. By using the N1 casino site, you acknowledge your full understanding and acceptance of the terms contained within this Player Agreement, and confirm that: (a) you are at least 18 years of age; and (b) you will not purchase any N1 casino Games while you are physically located outside Alberta.

AGLC has the right at any time to amend any Rules, Terms of Use and Promotion Conditions. It is your responsibility to be familiar with the current Rules, Terms of Use and Promotion Conditions at all times. You acknowledge and agree that your continued use of N1 casino constitutes your acceptance of the Rules, Terms of Use and Promotion Conditions in force at that time.

1.0 Introduction

1.01 Definitions and Interpretation

See Schedule A for meanings of certain words and terms used within this Player Agreement.

1.02 Introduction

AGLC offers to individuals located in Alberta, who are 18 years of age or older, the opportunity to register online with AGLC and, if approved and granted an Account at AGLC’s sole discretion, to play Games offered on N1 casino. AGLC has the right at any time and at its sole discretion to, without notice, discontinue or limit the sale of Games through N1 casino or to modify the manner in which it sells Games.

1.03 Rules

All Games offered on N1 casino are governed by and offered subject to the Rules that apply to each particular Game.

2.0 Registration

2.01 Registration Requirement

Only Registered Players are permitted to play Games on N1 casino.

2.02 Registration Eligibility

In order to become a Registered Player, you must be at least 18 years of age, physically located within Alberta, not enrolled in an AGLC’s Self-Exclusion Program, not Otherwise Prohibited and able to satisfy any requirements AGLC may have from time to time to confirm your identity.

2.03 True, Accurate and Complete Information

Registered Players must provide AGLC with accurate and current Account information and immediately update your Account information with any change to ensure such information remains true, accurate and complete.

2.04 AGLC’s Discretion to Refuse, Suspend or Terminate

AGLC may refuse to register an individual who does not meet the requirements set out in 2.02, and/or if it is not satisfied that the Registration information provided is true, accurate and current.

AGLC may, at any time and without notice, suspend or terminate your Account if you breach or are suspected of breaching any term of this Player Agreement, Rules, Terms of Use, Promotion Conditions or if AGLC is not satisfied that the Registration information you provided is true, accurate and current, or if AGLC in its sole and absolute discretion deems it appropriate.

3.0 Player Responsibility

3.01 Personal Use

Registered Players may only use your Account for your personal use and are not permitted to use your Account or any content on N1 casino for any other purpose including business or commercial purposes.

3.02 Interfere with Games

Registered Players will not interfere or manipulate with the operations of the Computer Systems or the normal play of any Game, nor will you attempt to do so.

3.03 Game Errors

If you become aware that any Game contains any error, you must report this to AGLC immediately. Further, you agree not to take advantage of any such error.

3.04 No Play Outside of Alberta

Registered Players will not use their Account to play, purchase, or attempt to purchase any Game while you are physically located outside Alberta.

3.05 Prohibited Activities

Registered Players will not engage in Prohibited Activities. If you suspect a player is engaging in Prohibited Activities, you must report this to AGLC immediately. You acknowledge that playing online Games poses inherent risks including the risk that other players are engaging in Prohibited Activities. AGLC will not be liable for any losses or damages incurred by you due to Prohibited Activities of other players.

3.06 Responsibility to be Familiar with Rules

AGLC has the right at any time and in its sole and absolute discretion to amend any Rules, Terms of Use, and Promotion Conditions. It is your responsibility to be familiar with the current Rules, Terms of Use, and Promotion Conditions at all times. You acknowledge and agree that your continued use of N1 casino constitutes your acceptance of the terms of the Rules, Terms of Use, and Promotion Conditions in force at the time of play.

4.0 Account

4.01 Player Account Information

You may be required to provide information to AGLC and its third-party service providers for the purpose of: i) identity verification; ii) payment processing; iii) location verification; iv) analytics; v) customer relationship management and player support; vi) email services; and vii) technical support of N1 casino ;viii) legislative and regulatory compliance; IX) fraud prevention; criminal investigations; X) Player Agreement compliance; XI) Unutilized Fund entitlement; and XII) FINTRAC requirements.

We will attempt to verify your age and identity during registration through a “Soft Inquiry” with Equifax Canada, conducted on AGLC’s behalf by N1 casino. Soft Inquiries do not impact your credit score and are not used to calculate individual credit scores at any time.

All sensitive personal information that is provided to AGLC will be stored in the iGaming System located in Canada.

4.02 Username, Password

For security, Registered Players must create your own unique username and password. You will be required to enter your username and password prior to accessing your Account. It is your responsibility to keep your username and password confidential. AGLC is not liable for any access to or use of your Account, including situations in which the access was unauthorized or unintended. This includes but is not limited to circumstances where you inadvertently or otherwise disclose your username and/or password, or where you use software that automatically enters or saves your username and/or password

4.03 Email Account

Registered Players must provide an email address to be associated with your Account to receive email verifications from AGLC relating to your Account. It is your responsibility to keep your associated email account secure.

4.04 One Account

Registered Players may hold only one (1) Account. Only the Registered Player, acting on his or her own behalf, is permitted to use the Account.

4.05 Account Funding

Registered Players must have sufficient funds in their Account in order to complete a purchase.

4.06 Depositing Funds

A Registered Player may fund his/her Player Account by depositing funds with AGLC by means of Visa or Master Card of which the Registered Player is an authorized user. Visa are Master Card gift cards are not currently accepted.

Any transaction fees charged by credit card issuers to fund the Player Account are the responsibility of the Player.

4.07 Limits on Deposits

Prior to a Registered Player depositing any funds with the AGLC, the Registered Player may set daily, weekly and monthly deposit and bet limits.

AGLC may establish minimum and maximum amounts that may be deposited by a Player to fund a Player Account. The current minimum deposit limit is $5.00 and a Player is not permitted to deposit more than a total of $ 25,000 per day or $100,000 per week. If the Player is increasing the maximum limit the change will not be effective for 24 hours.

4.08 Account Balance Limit

Registered Players will not be permitted to maintain more than the Account Balance Limit in their Account for longer than 72 hours. If the Account Balance Limit is exceeded for longer than 72 hours, AGLC will initiate an Account withdrawal on your behalf. AGLC may, from time to time, change the amount of the Account Balance Limit.

4.09 Closing of Account by AGLC

AGLC may close your Inactive Account and you must provide AGLC with such information and documentation as AGLC determines necessary to deliver the balance of the Inactive Account (except any balance from Bonuses) to you. AGLC will deliver balances under ten dollars ($10.00) only by Direct Deposit. In the event that you do not provide AGLC with such information within eight weeks of the request, you acknowledge that you will forfeit all right to the Inactive Account balance.

4.10 Closing of Account by Registered Player

In the event that a Registered Players wishes to close their Account, they must provide AGLC with:

notice of your intent to close the Account in a form determined by AGLC; and

such additional information as AGLC determines necessary to enable AGLC to deliver the balance of your Account (except any balance from Bonuses) to you.

AGLC will deliver balances under ten dollars ($10.00) only by Direct Deposit.

5.0 Withdrawals

5.01 Account Withdrawals

Withdrawals from a Registered Player Account will only be made in the following circumstances:

as and when they submit a proper request;

upon closure of the Account;

in the event they Account exceeds the Account Balance Limit for more than 72 hours;

in the event the Registered Player enrolls in the N1 casino self-exclusion program; or

in order to correct a payment processing error.

Except as otherwise set out in this Player Agreement, withdrawals deposited into third party accounts are not permitted and withdrawals from your Account will only be processed to an account that is held by you, either alone or jointly with one or more other persons, at a Canadian bank or other financial institution acceptable to AGLC. AGLC, in its sole discretion, may from time to time process withdrawals by other appropriate means.

Withdrawal limits may specify minimum and maximum withdrawal amounts applicable to Player Accounts.

5.03 Information and Documentation

In order to process a withdrawal, AGLC may require information and documentation from you that it considers necessary or advisable in its sole discretion to:

verify your identity;

  • process payment
  • comply with applicable law or regulatory requirements including FINTRAC reporting obligations;
  • comply with AGLC’s validation and security procedures;
  • prevent and investigate Prohibited Activities; and
  • ensure compliance with the Player Agreement, Rules, Terms of Use, or, Promotion Conditions.

5.04 Withdrawals

Withdrawals from a Player Account will be processed by means of an electronic bank transfer in Canadian dollars to a Canadian bank account that is registered by the Registered Player that has been verified by AGLC. AGLC reserves the right to process payments by way of a cheque at a designated AGLC Prize Payout location.

Once a deposit has been made, only winnings can be withdrawn from your account. The minimum withdrawal amount is $10.00.

Please note, all deposits are secured and final and cannot be withdrawn due to Anti-Money Laundering policy and only winnings can be withdrawn.

5.05 Refunds of Unused Deposits

Refunds of unused deposits made by credit card must be returned to the same credit card. Partial credit card refunds will only occur if the Account balance, at time of withdrawal request, is less that original credit card deposit.

5.06 Chargeback

In the event of Chargeback, AGLC may in its sole and absolute discretion, carry out one or more of the following actions:

suspends your Account pending resolution of any dispute relating to the Chargeback.

request information from you regarding the circumstances of the Chargeback and provide such information to the relevant financial institution for the purposes of resolving any dispute relating to the Chargeback;

debit your Account with the amount of the Chargeback and if that debit results in a negative balance, claim from you the amount of such negative balance; and

terminates your Account.

6.0 Bonuses

6.01 Acquiring Bonuses

Promotional offers may be made available from time to time and are subject to additional Terms and Conditions specific to the promotion. It is at the sole discretion of Play Alberta to offer bonuses to specific players and no player is entitled to any Bonus offer unless Play Alberta decides so.

Promotional offers may be canceled at any time and without notice. If there is a discrepancy between the information in your account and notifications you receive of an offer, the information in your account shall prevail. Play Alberta is not liable for any damages or losses resulting from any delay, error, or failure to make or accept any promotional offer. Full Bonus Terms & Conditions can be located here.

6.02 Bonus Use

Bonuses can be used for N1 casino purchases only. Bonuses in your Account will be applied towards applicable N1 casino purchases before any other funds from your Account.

6.03 Limits on Bonus Use

The Bonus incentive may be discontinued at AGLC’s discretion. Bonuses will expire in accordance with the notice period as announced by AGLC.

7.0 Purchasing Games on N1 casino

7.01 Accuracy of Purchase and Play Decision

You are solely responsible for ensuring that the details of your purchase and/or play decisions are correct before you submit your purchase and/or play decisions for processing. In the event of any dispute or discrepancy regarding any aspect of your purchase and/or play decisions, THE INFORMATION IN THE COMPUTER SYSTEMS WILL PREVAIL, AND ONLY THE PURCHASE AND/OR PLAY DECISION RECORDED BY THE COMPUTER SYSTEMS WILL PARTICIPATE IN THE GAME.

7.02 Notification and Receipts

If your purchase is fully processed by AGLC prior to the cut-off time established by AGLC, which said processing includes, without limitation, the complete transfer from your Account of the full amount required to pay for the purchase, AGLC will issue a Receipt which will show, among other things, the selection(s) and the date(s) of the draw(s) or event(s) for which the selection(s) are valid, the amount wagered and a receipt ID number. All valid Receipts are deemed to be Tickets under the applicable Rules that govern the particular Game.

7.03 No Cancellation of Purchase

Once a purchase has been made, you may not cancel it.

7.04 Right to Refuse

AGLC reserves the right to, in its sole and absolute discretion; refuse any Game purchase, play decision or selection for any reason whatsoever.

7.05 Cut-Off Times

Purchases and/or play decisions will not be accepted or processed after the posted cut-off time.

8.0 Player Protection

8.01 Self-Exclusion

Upon choosing to enroll in the N1 casino Self-Exclusion Program, or upon enrollment in AGLC’s Self-Exclusion program at any Alberta gaming facility, AGLC has the right to close your Account and pay out any unredeemed funds therein. Any balance from Bonuses will not be paid out.

8.02 Privacy

The personal information collected for N1 casino is collected under the authority of Section 33 (a) and (c) of the Alberta Freedom of Information and Protection of Privacy (FOIP) Act and will be protected under Part 2 of that Act. It will be used for the administration of the Play Alberta site and associated transactions, only.

AGLC is committed to protecting your privacy in accordance with the FOIP Act and AGLC’s Privacy Policy. Your personal information will be collected, used and disclosed by AGLC, and Authorized Providers, only:

  • to administer and operate N1 casino;
  • to facilitate your registration to N1 casino and enable your use of N1 casino;
  • to communicate with you about your account;
  • to send electronic promotional communications in accordance with your communication preferences;
  • to customize the content and delivery of our products, services and marketing;
  • for research and data analysis purposes;
  • to administer responsible gambling programs;
  • to maintain the security of N1 casino, including conducting security investigations;
  • to investigate Prohibited Activity, including suspected Prohibited Activities, and to report such activities to third parties AGLC determines to be appropriate in the circumstances including law enforcement agencies;

for winner publication purposes, including publication of your name, photograph, amount won and geographical location if you become a winner, in accordance with applicable rules, regulations and terms and conditions; and

to comply with applicable laws, including ensuring you are accessing your account from the appropriate jurisdiction.

Information used for these purposes will be limited only to what is necessary to complete these Program Functions.

When a member opts out of communications, they will no longer receive promotional messages but, they will continue to receive Program related messaging such as updates to the Terms and Conditions or Privacy Policy.

Members who enroll in AGLC’s Self-Exclusion program will be removed from all marketing communications for the duration of their enrollment.

All sensitive personal information (including all financial information) will be protected and stored on servers located in Canada but may be accessed remotely by third-party service providers, located in the United States.  A small amount of personal information used to verify the identity of Registered Players utilizing chat or call-in services with the Customer Service Centre will be securely stored in the United States.

9.0 Breach of Agreement

9.01 Player Breach

If a Registered Player breaches any term or condition of this Player Agreement, Rules, Terms of Use, or Promotion Conditions AGLC will be entitled to take one or more of the following actions as it determines in its sole discretion:

  • suspend or terminate your Account and this Player Agreement;
  • seize from your Account an amount AGLC determines necessary to compensate AGLC for its actual or potential losses or liabilities resulting from such breach;
  • notify any third parties AGLC determines to be appropriate in the circumstances including law enforcement agencies;

and take legal action against you including the right to claim all legal costs and expense in making such action.

9.02 Right to Withhold Prizes

AGLC has the right at any time and in its sole discretion to, without notice, withhold any prize from you if you breach or are suspected of breaching any term of this Player Agreement, Rules, Terms of Use, or Promotion Conditions, including if AGLC is not satisfied that the Registration information you provided is true, accurate and current.

10.0 AGLC Errors

Registered Players acknowledge that a number of circumstances may occur where an AGLC error occurs, including where AGLC accepts a bet on a Game in error, award a prize in error, credits your Account in error or processes a withdrawal from your Account in error. Such errors may arise from computer malfunction or human error, including by AGLC, AGLC Service Provider, or Authorized Provider employee or contractor. AGLC reserves the right to take all steps it deems necessary to correct such errors. In the event AGLC pays funds to you in error, you agree that you will hold such funds in trust and return such funds on demand to AGLC. You acknowledge and agree that when funds paid to you in error is subsequently used for a wager, AGLC may cancel such wager and demand the return of any subsequent prize as also being held in trust for AGLC. No further wagers may be placed by the Registered Player until any funds paid in error is repaid to AGLC.

11.0 Limitation of Liability

You expressly acknowledge and agree that N1 casino is provided on an “as is” and “as available basis. AGLC does not make any promise, representation or warranty regarding Play Alberta.ca, its operation or availability, or regarding any of the Game or other products or services that are made available on or through N1 casino and AGLC hereby disclaims all warranties regarding the foregoing, whether express, implied or statutory.

AGLC, its employees and its third-party service providers will not be liable for any losses from any cause, including negligence, arising from your use of, play on or purchases from the Play Alberta.ca site or from this Player Agreement.

12.0 Warrantees

The Registered Player acknowledges that N1 casino is provided on an “as is” and “as available” basis. AGLC does not make any representation or warranty regarding Play Alberta.ca, or any of the Games or other products or services made available on or through N1 casino.

13.0 General

13.01 Dispute

In the event of a dispute arising out of a discrepancy between the information displayed on your screen, including information about the outcome of a game, and the information recorded in the Computer Systems, the information recorded in the Computer Systems will prevail.

13.02 Interpretation

In this Player Agreement: (a) a definition applies to other forms of the word; (b) the term “including” means “including without limiting the generality of the foregoing”; and (c) headings are for convenience of reference only and do not affect the interpretation of this Player Agreement.

13.03 Governing Law

All aspects of your use of N1 casino, including this Player Agreement, are governed by and must be construed in accordance with the laws of Alberta and the laws of Canada applicable therein.

13.04 Intellectual Property

AGLC is the owner or licensee of the copyright, trademarks and all other intellectual property rights in and to all aspects of N1 casino, and the content therein. Notwithstanding anything else on N1 casino, including this Player Agreement, Rules, Terms of Use, or Promotion Conditions you acquire no rights in or to any such copyright, trademarks or other intellectual property rights.

13.05 Entire Agreement

This Player Agreement and the applicable Rules, Terms of Use, and Promotion Conditions constitute the entire agreement and understanding between you and AGLC in relation to all aspects of your use of N1 casino.

13.06 Enforceability

The invalidity or unenforceability of any portion of this Player Agreement will not affect the validity or enforceability of the other portions of the Player Agreement.

13.07 No Assignment

Your Account cannot be assigned or transferred.

13.08 Lottery

Your purchase of lotto tickets from Western Canada Lottery Corporation (WCLC), does not require N1 casino to provide personal information about you to WCLC. If your ticket wins a prize over $1000,  WCLC will receive the following information about you from N1 casino: name, birthdate, postal address and phone number. This personal information will be used to verify your prize win.  This personal information will be disclosed by N1 casino to the WCLC in accordance with section 40(1)(c) of the Freedom of Information and Protection of Privacy Act (FOIP).The personal information of prize winners is retained indefinitely by WCLC and will be protected in accordance with the requirements of the Personal Information Protection Electronic Documents Act (PIPEDA). Please see the WCLC Privacy Policy for more information about how personal information is protected by the WCLC.”

14.0 Progressive Jackpots

15.01 Jackpots

The Progressive Jackpot value on the server is used when the Progressive Jackpot is paid out and this is located within the game itself. Discrepancies in amounts between the game itself and the game lobby can occur and players will receive the amount displayed within the game itself. If more than one player wins a Progressive Jackpot simultaneously then the player recorded on our servers and/or our game or service providers’ servers as having won the Progressive Jackpot first shall be the recipient. The subsequent players(s) shall win the value of the Progressive Jackpot when reset. In the event of the server recording a simultaneous win, the Progressive Jackpot will be shared equally between the winning players.

Schedule A Definitions

“Account” means your personal transactions which are recorded and maintained by AGLC. Your Account is not a bank account and is not insured by the CDIC. Any funds deposited to your Account will not earn interest.

“Account Balance Limit” means the maximum value of funds that you can maintain in your Account as determined by AGLC and subject to change without notice.

“Authorized Providers” means such other gaming entities that are authorized to operate a lottery scheme as defined by the Criminal Code and that AGLC collaborates with to offer Games on N1 casino from time to time. “AGLC” means Alberta Gaming, Liquor & Cannabis Commission.

“Bonus” means game vouchers awarded by AGLC which can be used for N1 casino purchases only and cannot be redeemed for cash or paid out from your Account.

“Chargeback” means a request by a financial institution to AGLC to return funds as a result of a cardholder contacting the financial institution to initiate a refund for a payment transaction pertaining to your Account that was made using the card or an account associated with the card.

“Computer Systems” means the computer systems utilized by AGLC for the operation of Games.

“Direct Deposit” means an electronic deposit of funds directly into your specified bank account.

“FINTRAC” – Financial Transactions and Reports Analysis Centre of Canada. FINTRAC is Canada’s financial intelligence unit. Its mandate is to facilitate the detection, prevention and deterrence of money laundering and the financing of terrorist activities, while ensuring the protection of personal information under its control.

“FOIP Act” means the Freedom of Information and Protection of Privacy Act of Alberta

“Game” means a lottery scheme (as defined by the Criminal Code) conducted, managed and/ or operated by AGLC and/or Authorized Providers on N1 casino, in which prizes are awarded in accordance with the applicable Rules.

“Inactive Account” means an account which has had no deposits and no Game purchases during a one year period.

“Mobile Applications” means applications offered by AGLC that are made available on a mobile device such as a smart phone or a tablet computer.

“Non-Withdrawal-able Cash” means funds in your Account that cannot be withdrawn and includes Web Cash deposits that have yet to be played through at least once on N1 casino.

“Otherwise Prohibited” means that an individual has been determined by AGLC in its sole discretion to be ineligible to register or play on N1 casino.

“PCMLTFA” – Proceeds of Crime (Money Laundering) and Terrorist Financing Act. The objective of the PCMLTFA is to detect and deter money laundering and the financing of terrorist activities. It is also to facilitate investigations and prosecutions of money laundering and terrorist activity financing offences. The PCMLTFA requires reporting, record keeping, client identification and compliance regime requirements for gambling activities and player accounts.

“Personal Information” means Personal Information as defined under section 1(n) of the FOIP Act of Alberta

“N1 casino” means AGLC’s www.N1 casino website and Mobile Applications through which select Games are made available by AGLC to eligible Registered Players.

“Privacy Policy” means privacy policy posted on www.N1 casino except that, for any N1 casino mobile application, it means the privacy notice or policy posted with such mobile application.

“Prize Disentitlement” – No person who has been convicted of an offence under s.209 or s.462.31 or of a terrorist activity as defined in the Criminal Code of Canada; is enrolled in the Self-Exclusion Program; or is otherwise banned from gambling in Alberta may participate in online gambling in Alberta and is not entitled to any prize or winnings as a result of the person’s unauthorized participation in gambling.

“Prohibited Activities” means actual or attempted cheating, collusion, fraud, illegal activity or any other activity deemed inappropriate by AGLC including:

game manipulation, such as hedging bets or depositing funds and requesting them to be withdrawn after minimal bets are placed;

using any automated device or software that makes decisions for you or takes your place as a live player; or

exploiting errors in the software used in connection with the operation of N1 casino.

“Promotion Conditions” means conditions established by AGLC that apply to promotions offered on N1 casino.

“Receipt” means a detailed record of your purchase transaction, which is issued by AGLC at the time a transaction is completed and deemed to be a receipt under the applicable Rules that govern the particular Game.

“Registered Player” means an individual who has been issued an Account that has not been closed.

“Registration” means the process whereby you provide information to AGLC and satisfy AGLC’s requirements, and if approved by AGLC, become a Registered Player.

“Rules” means all rules which apply to any lottery schemes offered by AGLC, howsoever described, including rules and regulations, game conditions, and rules of play established by AGLC, including those that posted at https://www.N1 casino/about-N1 casino/legal.html and other rules of play specific to certain types of Games or individual Games that may be otherwise posted on N1 casino.

“Terms of Use” means the terms of use posted on www.N1 casino except that, for any N1 casino mobile application, it means the terms of use posted with such mobile application.

“Web Cash” means N1 casino vouchers sold at authorized AGLC retail locations that can be used to deposit funds to your Account using the voucher code supplied.

“Weekly Deposit Limit” means the maximum amount of funds that you may deposit in any seven (7) day period as determined by AGLC and subject to change without notice.